March 27th, 2009 | Posted by Shane Burley 6 comments

Troubleshooting Your iPhone’s Wi-Fi Connection [iPhone tips]

iPhone Wi-Fi Settings

No matter how advanced AT&T and Apple try to claim the 3G network is for the iPhone, there really is no way around the fact that using a Wi-Fi connection is the best way to go. It continues to be faster, more reliable, and ultimately the best solution. However, this feature is just as prone to problems as any other part of the iPhone technology, and sometimes even worse because you are relying on more than just your mobile device. When you experience Wi-Fi problems try these troubleshooting tips and seeing if you can figure out what the problem is.

If you are having trouble finding a network it may simply be a setting problem on your iPhone. If a network does not show up when you know you are within range and trying to, then you should tap the Settings icon and select the Wi-Fi option. Make sure that the Wi-Fi switch at the top is ON. Also make sure that the “Ask to Join Networks” switch is marked ON as well, especially since this is the function that automatically shows you what networks are nearby. This Wi-Fi settings area is also where you can automatically connect to any available Wi-Fi networks at any time.

If you are using your own home or business Wi-Fi network to connect to with your iPhone then you may want to check your actual wireless router and modem. These are common problems for all networks and are not just unique to iPhone connection. Try unplugging the modem from its power source for twenty seconds, then plug it back end and give it a couple minutes before trying to connect again. Check all of the connections on your router to make sure that it is plugged in correctly. You might also want to verify that the router is working properly by connecting a computer directly to the router.

Many networks are secure and require passwords to connect. If you are having trouble connecting to a secure network, trying double-checking your password, passcode, or WEP key. These are easily mistaken on the iPhone because of typing errors which are often caused by the keyboards auto correct feature.

Some times you are going to have to reset your iPhone altogether. Try going in to your Settings and select Network. Go to the Wi-Fi option on the bottom and remove yourself from the network. Go back to Settings and select Wi-Fi and turn it off. Wait a little bit, or restart your phone, then reactivate all the default settings and see if it is working again.

Hopefully these iPhone tips for Wi-Fi will help you connect, and stay connected, to the internet. Also, let us know in the comments below if you have other handy Wi-Fi tips to share with us.

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6 Comments

  1. 1

    Check out the webcam on the iphone set to be released this summer its going to be a hot product on the market this year. http://news4yourears.blogspot.com/2009/05/reviews-for-new-iphone-in-july.html

  2. 2

    i have everything ‘on’ even the join the network and i make sure that the wifi is on but im still not getting any network? what do i do?

  3. 3

    i do not have any wifi symbol and i cannot connect to wifi. am getting frustrated!!!

  4. 4

    I tried resetting the network settings several time, but did not work. When I go to Settings–>General–>About–> I do see the wifi address and the Bluetooth addresses, but I cannot connect to any wifi network. Does a downgrade to 2.2 fix it. Currently I have 3.1 firmware. All this wifi problem started ever since I upgraded to 2.2.1. Did it damage the wifi hardware? I tried restoring, but of no use.

  5. 5

    Ok guys. This is the simple way I used to connect my iPhone to my Netgear router. I have posted this a long time ago in several places on the internet in hopes I can help alleviate the frustration of all of you that have spent hours poking your routers, or wasting time with Apple Support.

    1. In your iPhone, go to Settings>General>About. Then, scroll down to “Wi-Fi Address”. This is your MAC address. THIS you will need in order to authorize your phone in your Netgear page (it usually looks something like XXX.XXX.X.X (where “X” are numbers)).
    2. Log in to you Netgear page (address and default user and password are on the label at the bottom of your router).
    3. On the blue left panel of the screen, click on “Wireless Settings”. A new page comes up.
    4. Click on “Setup Access List”.
    5. Click on “Add” to be able to enter the required info needed about your phone in order to gain access to your network.
    6. On “Device Name” I entered “iPhone”. This name is irrelevant for I named my iPhone differently and using just “iPhone” worked. So enter whatever name you wish, but keep it simple.
    7. Now, on “Mac Address” (the single most important info here) enter the number you obtained in Step 1 above. Make sure you enter it with the colons (:) :rolleyes:
    8. Add and apply, and for god’s sakes :) , wait for the blue bar at the top of the screen to do its thing. It will take only a few seconds to update the network.
    That’s all! Connect and enjoy!
    I hope this was helpful, because I have received many thank you emails from people that have spent hours with Apple Support, to no avail. Drop me a line at defiantmacho@gmail.com and let me know if it worked for you!

  6. 6

    you might also try a 3rd party wifi app, e.g. wififofum or wifitrak. These will show you more networks and more options. I too couldn’t connect with the built-in wifi-Icon under settings, but wifitrak worked like a charm…

    Also watch out fpr aother networks using the same channel like yours, especially in cities and on evenings when everyone else uses they wifi…

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